Skip to main content

Pages

To create a new Page module, fill in the following information:

  • Name: a descriptive name for the Page module. This name will be the title of the page displayed to your agents.

  • Description (Optional): additional information about the page's purpose, used only in admin.

  • Path: The path of the URL where agents will access the new page module, e.g. /your-page

  • Source: Enter the source link, whether it's a link to a HTML file or an external website.

  • Icon (Optional): Choose an icon to represent the page in the navigation sidebar. See Choosing an Icon for the full set of available icons.

Page Modules In CX​

info

Agents will need to reload their contact centre to see the new module.

Once the module is saved, agents see a new entry in the contact centre sidebar that opens the configured source URL inside CX.